Terms and conditions
Welcome to Uptown Jewelers. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Uptown Jewelers
Uptown Jewelers ("we," "us," or "our") operates this website to provide information, products, and services related to fine jewelry, including but not limited to rings, necklaces, bracelets, earrings, watches, and custom jewelry.
2. Eligibility
By using this website, you represent that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
3. Products and Services
All products are subject to availability.
We reserve the right to discontinue or modify any product at any time without notice.
Product descriptions, images, and pricing are provided as accurately as possible; however, we do not guarantee that all descriptions or images are error-free or that colors and details will display identically on all devices.
4. Pricing and Payments
All prices are listed in GBP unless otherwise stated.
Prices are subject to change without notice.
We reserve the right to correct pricing errors, even after an order has been placed.
Payment must be received in full before orders are processed and shipped.
5. Orders and Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or availability issues.
If your order is canceled after payment has been processed, a refund will be issued in accordance with our Refund Policy.
6. Shipping and Delivery
Shipping times are estimates and not guaranteed.
Uptown Jewelers is not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to you upon delivery to the shipping carrier, unless otherwise required by law.
7. Returns, Exchanges, and Refunds
Returns and exchanges are subject to our separate Return and Refund Policy, which is incorporated into these Terms by reference.
Custom, engraved, resized, or special-order jewelry may be non-refundable unless otherwise stated.
8. Jewelry Care and Responsibility
Fine jewelry requires proper care and maintenance.
Uptown Jewelers is not responsible for damage caused by normal wear and tear, improper care, accidents, or unauthorized repairs or modifications.
9. Warranties and Disclaimers
Products are provided "as is" and "as available," unless otherwise stated in writing.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the maximum extent permitted by law, Uptown Jewelers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products, even if advised of the possibility of such damages.
11. Intellectual Property
All content on this website, including text, images, logos, designs, and trademarks, is the property of Uptown Jewelers or its licensors.
You may not copy, reproduce, distribute, or use any content without prior written permission.
12. User Conduct
You agree not to:
Use the website for unlawful purposes;
Attempt to gain unauthorized access to the website or systems;
Interfere with the website’s operation or security.
13. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State/Country of [Insert Jurisdiction], without regard to conflict of law principles.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.